Gift Card Policy

– Gift cards are valid for 12 months from date of issue. Unused values will not be refunded or attributed to any transactions after the expiry date.
– Gift cards can be redeemed against all products only at Canopy Vista Los Sueños S.A.
– Gift cards cannot be redeemed for cash, returned for a refund, have their balances consolidated to a new card or be replaced after expiry and are not legal tender, account cards, credit or debit cards or securities.
– If your purchase exceeds the value of the gift card, balance must be paid by cash, debit or credit card.
– Gift cards cannot be replaced if lost or stolen. If you suspect an unauthorised activity, immediately report this to Canopy Vista Los Sueños S.A +(506) 2637-6020 or email [email protected] providing all details including proof of purchase, gift card number and a photo ID for verification purposes.
– Canopy Vista Los Sueños S.A. reserves the right to cancel a gift card if we deem such action necessary. If so, we may either provide a replacement gift card of equivalent value unless we suspect fraud in relation to a gift card. The gift cards remains our property.
– Canopy Vista Los Sueños S.A. can vary or replace these conditions from time to time (including to introduce new fees)